FAQ

FAQ

      1. Can I change my return date and/ or time on my return ticket ?

        If your return date is subject to change please contact us as soon as you book online by email to reservations@turkishferry.com. If you do not advise that your return date is subject to change, your return date cannot be changed.

      2. Do we have to make reservation before the trip date ? 

        Yes , at least 1 business day before the trip date you need to make reservation .

      3. Do we have to provide our passport details for the reservation ?

        Yes , we need to have your passport details ( name , surname , date of birth , nationality , passport number and sex ) at the time of reservation to prepare the passenger lists required by Harbour Masters in Marmaris and Rhodes.

      4. At what time do we have to be at the port for the passport control ? 

        You have to be at the port at least 1 hour before the departure time for the passport control .

      5. Is there any seat number on the tickets ? 

        No , you can take any available seat .

      6. Is there anywhere we can buy food and drink on board ? 

        Yes , there is a bar on board where you can buy all kind of drinks, crisps and chocolates. Prices are fare.

      7. Is there any limit for luggage on board ? 

        No , there is no strict limit for personal luggage . But if there is any cargo or any special equipment (e.g. scuba diving, golf or other) with the client , it should be declared .

      8. Can I transport any cargo ?

        Yes , you can . Please contact us for further details .

      9. Which Nationalities need Schengen visa for Greece :

        1 . SAINT LUCIA
        2 . SAO TOME & PRINCIPE
        3 . SAINT VINCENT AND THE GRENADINES
        4 . SAINT KITTS AND NEVIS
        5 . AZERBAIJAN
        6 . EGYPT
        7 . ETHIOPIA
        8 . HAITI
        9 . IVORY COAST ( COTE D'IVOIRE )
        10 . ALBANIA
        11 . ALGERIA
        12 . ANGOLA
        13 . EAST TIMOR
        14 . ANTIGUA AND BARBUDA
        15 . ARMENIA
        16 . AFGHANISTAN
        17 . VANUATU
        18 . VIETNAM
        19 . VIRMANIA / MYANMAR
        20 . NORTHERN MARIANA
        21 . NORTH KOREA
        22 . BOSNIA AND HERZEGOVINA
        23 . GEORGIA
        24 . GAMBIA
        25 . GABON
        26 . GHANA
        27 . GUYANA
        28 . EQUATORIAL GUINEA
        29 . GUINEA
        30 . GUINEA - BISSAU
        31 . GRENADA
        32 . DOMINICAN REPUBLIC
        33 . DOMINICA
        34 . ERITREA
        35 . ZAMBIA
        36 . ZIMBABWE
        37 . UNITED ARAB EMIRATES
        38 . JAMAICA
        39 . INDIA
        40 . INDONESIA
        41 . JORDAN
        42 . IRAQ
        43 . IRAN
        44 . ECUADOR
        45 . KAZAKHSTAN
        46 . CAMEROON
        47 . CAMBODIA
        48 . QATAR
        49 . CENTRAL AFRICAN REPUBLIC
        50 . KENYA
        51 . CHINA
        52 . KYRGYZSTAN
        53 . KIRIBATI
        54 . COLOMBIA
        55 . COMOROS
        56 . CONGO
        57 . CUBA
        58 . KUWAIT
        59 . LAOS
        60 . LESOTHO
        61 . BELARUS
        62 . LEBANON
        63 . LIBERIA
        64 . LIBYA
        65 . MADAGASCAR
        66 . MALAWI
        67 . MALDIVES
        68 . MALI
        69 . MOROCCO
        70 . MARCHALL ISLANDS
        71 . MAURITIUS
        72 . MAURITANIA
        73 . MICRONESIA
        74 . MONGOLIA
        75 . MOZAMBIQUE
        76 . MOLDOVA
        77 . BANGLADESH
        78 . BARBADOS
        79 . BAHAMAS
        80 . BAHRAIN
        81 . BELIZE
        82 . BENIN
        83 . BOTSWANA
        84 . BURKINA FASO
        85 . BURUNDI
        86 . BHUTAN
        87 . NAMIBIA
        88 . NAURU
        89 . NEPAL
        90 . NIGER
        91 . NIGERIA
        92 . SOUTH AFRICA
        93 . OMAN
        94 . UGANDA
        95 . UZBEKISTAN
        96 . UKRAINE
        97 . PAKISTAN
        98 . PALAU
        99 . PAPAU NEW GUINEA
        100 . PERU
        101 . GREENLAND
        102 . REPUBLIC OF MACEDONIA
        103 . RWANDA
        104 . RUSSIA
        105 . SAMOA
        106 . SAUDI ARABIA
        107 . SENEGAL
        108 . SERBIA AND MONTENEGRO
        109 . SEYCHELLES
        110 . SIERRA LEONE
        111 . SOLOMON ISLANDS
        112 . SOMALIA
        113 . SWAZILAND
        114 . SUDAN
        115 . SURINAME
        116 . SRI LANKA
        117 . SYRIA
        118 . THAILAND
        119 . TANZANIA
        120 . TAJIKISTAN
        121 . DJIBOUTI
        122 . TOGO
        123 . TONGA
        124 . TUVALU
        125 . TURKEY
        126 . TURKMENISTAN
        127 . TRINIDAD AND TOBAGO
        128 . CHAD
        129 . TUNISIA
        130 . YEMEN
        131 . PHILIPPINES
        132 . FIJI

      10. Which nationalities don't need Schengen visa for the trip to Greece . 

        1 . VATICAN CITY
        2 . SAINT MARINA
        3 . ANDORRA
        4 . ARGENTINA
        5 . AUSTRALIA
        6 . VENEZUELA
        7 . BOLIVIA
        8 . BULGARIA
        9 . BRASILIA
        10 . GUATEMALA
        11 . USA
        12 . JAPAN
        13 . ISRAEL
        14 . CANADA
        15 . COSTA RICA
        16 . CROATIA
        17 . MALAYSIA
        18 . MEXICO
        19 . MONACO
        20 . BRUNEY - DAROUSALAM
        21 . NEW ZELAND
        22 . NICARAGUA
        23 . SOUTH KOREA
        24 . ANDORRA
        25 . URUGUAY
        26 . PANAMA
        27 . PARAGUAY
        28 . ROMANIA
        29 . SALVADOR
        30 . SINGAPORE
        31 . CHILE
        32 . HONG KONG
        33 . MACAO

      11. Which exchange rates are used on the website ? 

        Once your payment is submitted our company will debit your debit or credit card for the amount in EURO in its equivalent amount in TL (Turkish lira). On www.turkishferry.com Central Bank of the Republic of Turkey exchange rates are applied on the transaction date and time.

      12. Is VAT included in the prices ? 

        International carries are exempt from VAT.