FAQ

FAQ

  1. Can I change my return date and/ or time on my return ticket ?

    If your return date is subject to change please contact us as soon as you book online by email to reservations@turkishferry.com. If you do not advise that your return date is subject to change, your return date cannot be changed.

  2. Do we have to make reservation before the trip date ? 

    Yes , at least 1 business day before the trip date you need to make reservation .

  3. Do we have to provide our passport details for the reservation ?

    Yes , we need to have your passport details ( name , surname , date of birth , nationality , passport number and sex ) at the time of reservation to prepare the passenger lists required by Harbour Masters in Marmaris and Rhodes.

  4. At what time do we have to be at the port for the passport control ? 

    You have to be at the port at least 1 hour before the departure time for the passport control .

  5. Is there any seat number on the tickets ? 

    No , you can take any available seat .

  6. Is there anywhere we can buy food and drink on board ? 

    Yes , there is a bar on board where you can buy all kind of drinks, crisps and chocolates. Prices are fare.

  7. Is there any limit for luggage on board ? 

    No , there is no strict limit for personal luggage . But if there is any cargo or any special equipment (e.g. scuba diving, golf or other) with the client , it should be declared .

  8. Can I transport any cargo ?

    Yes , you can . Please contact us for further details .

  9. Which Nationalities need Schengen visa for Greece :

    1 . SAINT LUCIA
    2 . SAO TOME & PRINCIPE
    3 . SAINT VINCENT AND THE GRENADINES
    4 . SAINT KITTS AND NEVIS
    5 . AZERBAIJAN
    6 . EGYPT
    7 . ETHIOPIA
    8 . HAITI
    9 . IVORY COAST ( COTE D'IVOIRE )
    10 . ALBANIA
    11 . ALGERIA
    12 . ANGOLA
    13 . EAST TIMOR
    14 . ANTIGUA AND BARBUDA
    15 . ARMENIA
    16 . AFGHANISTAN
    17 . VANUATU
    18 . VIETNAM
    19 . VIRMANIA / MYANMAR
    20 . NORTHERN MARIANA
    21 . NORTH KOREA
    22 . BOSNIA AND HERZEGOVINA
    23 . GEORGIA
    24 . GAMBIA
    25 . GABON
    26 . GHANA
    27 . GUYANA
    28 . EQUATORIAL GUINEA
    29 . GUINEA
    30 . GUINEA - BISSAU
    31 . GRENADA
    32 . DOMINICAN REPUBLIC
    33 . DOMINICA
    34 . ERITREA
    35 . ZAMBIA
    36 . ZIMBABWE
    37 . UNITED ARAB EMIRATES
    38 . JAMAICA
    39 . INDIA
    40 . INDONESIA
    41 . JORDAN
    42 . IRAQ
    43 . IRAN
    44 . ECUADOR
    45 . KAZAKHSTAN
    46 . CAMEROON
    47 . CAMBODIA
    48 . QATAR
    49 . CENTRAL AFRICAN REPUBLIC
    50 . KENYA
    51 . CHINA
    52 . KYRGYZSTAN
    53 . KIRIBATI
    54 . COLOMBIA
    55 . COMOROS
    56 . CONGO
    57 . CUBA
    58 . KUWAIT
    59 . LAOS
    60 . LESOTHO
    61 . BELARUS
    62 . LEBANON
    63 . LIBERIA
    64 . LIBYA
    65 . MADAGASCAR
    66 . MALAWI
    67 . MALDIVES
    68 . MALI
    69 . MOROCCO
    70 . MARCHALL ISLANDS
    71 . MAURITIUS
    72 . MAURITANIA
    73 . MICRONESIA
    74 . MONGOLIA
    75 . MOZAMBIQUE
    76 . MOLDOVA
    77 . BANGLADESH
    78 . BARBADOS
    79 . BAHAMAS
    80 . BAHRAIN
    81 . BELIZE
    82 . BENIN
    83 . BOTSWANA
    84 . BURKINA FASO
    85 . BURUNDI
    86 . BHUTAN
    87 . NAMIBIA
    88 . NAURU
    89 . NEPAL
    90 . NIGER
    91 . NIGERIA
    92 . SOUTH AFRICA
    93 . OMAN
    94 . UGANDA
    95 . UZBEKISTAN
    96 . UKRAINE
    97 . PAKISTAN
    98 . PALAU
    99 . PAPAU NEW GUINEA
    100 . PERU
    101 . GREENLAND
    102 . REPUBLIC OF MACEDONIA
    103 . RWANDA
    104 . RUSSIA
    105 . SAMOA
    106 . SAUDI ARABIA
    107 . SENEGAL
    108 . SERBIA AND MONTENEGRO
    109 . SEYCHELLES
    110 . SIERRA LEONE
    111 . SOLOMON ISLANDS
    112 . SOMALIA
    113 . SWAZILAND
    114 . SUDAN
    115 . SURINAME
    116 . SRI LANKA
    117 . SYRIA
    118 . THAILAND
    119 . TANZANIA
    120 . TAJIKISTAN
    121 . DJIBOUTI
    122 . TOGO
    123 . TONGA
    124 . TUVALU
    125 . TURKEY
    126 . TURKMENISTAN
    127 . TRINIDAD AND TOBAGO
    128 . CHAD
    129 . TUNISIA
    130 . YEMEN
    131 . PHILIPPINES
    132 . FIJI

  10. Which nationalities don't need Schengen visa for the trip to Greece . 

    1 . VATICAN CITY
    2 . SAINT MARINA
    3 . ANDORRA
    4 . ARGENTINA
    5 . AUSTRALIA
    6 . VENEZUELA
    7 . BOLIVIA
    8 . BULGARIA
    9 . BRASILIA
    10 . GUATEMALA
    11 . USA
    12 . JAPAN
    13 . ISRAEL
    14 . CANADA
    15 . COSTA RICA
    16 . CROATIA
    17 . MALAYSIA
    18 . MEXICO
    19 . MONACO
    20 . BRUNEY - DAROUSALAM
    21 . NEW ZELAND
    22 . NICARAGUA
    23 . SOUTH KOREA
    24 . ANDORRA
    25 . URUGUAY
    26 . PANAMA
    27 . PARAGUAY
    28 . ROMANIA
    29 . SALVADOR
    30 . SINGAPORE
    31 . CHILE
    32 . HONG KONG
    33 . MACAO

  11. Which exchange rates are used on the website ? 

    Once your payment is submitted our company will debit your debit or credit card for the amount in EURO in its equivalent amount in TL (Turkish lira). On www.turkishferry.com Central Bank of the Republic of Turkey exchange rates are applied on the transaction date and time.

  12. Is VAT included in the prices ? 

    International carries are exempt from VAT.